Unable to claim Master Goldsmith II from Talan.

ISP:
Name of ISP you use to connect to the Internet.
OPticel

Type of Internet Connection:
DSL

Internet Connection Speed:
Specify the speed of internet connection. 15Mbit/s

Date & Time:
Date and time of when the issue occurred. Please be sure to state the time zone of your region.
3:00 pm EST

Frequency:
State how frequently the issue occurs. Please select from the following.
Always

World:
Balmung

Character Name:
Xbalanque Nocturne

Retainer Name:
Name of the retainer that is experiencing an issue.
None

NPC Name:
Name of NPC that your character was interacting with when the issue occurred.
Talan

Monster Name:
Name of monster that your character was battling against when the issue occurred.
None

Class/Level:
Level 60 Goldsmith

Party or Solo:
If you were solo when the issue occurred, please write "Solo". If you were in a party, please write "Party".
Solo

Race:
Race of your character when the issue occurred.
Miqo’te

In-Game Time:
Please list the in-game time that the issue occurred.
1:49 am

Area and Coordinates:
Area and map coordinates where the issue occurred.
X:21.9 Y:6.8

Housing:
Housing area, ward, and plot where the issue occurred.
None

Steps:
Detailed steps on how the issue occurred.
*Please try to include the following details.

Crafting
After successfully crafting the HQ Calibrated Rose Cog I moved my character to the npc Talan in Mor Dhona, Everytime I attempt to present him the Cog I am met with the message “Unable to complete transaction: You cannot carry more than one of this untradable item” When I select master goldsmith book II from his list of wares under Master tomes list. I am aware that if I had the book I would not be able to purchase another, however I do not have the book and never have since this is my first time actually successfully crafting the required item in HQ.