Bug report: In-Game Support desk feature isn't working.

hey!

Ever since I started playing on my MAC, I haven't been able to use the "In-game" support desk feature. I can't contact any GM, report harassments, report players, leave a suggestion or even get a ticket to submit a question to a GM. (A friend of mine tried contacting one for me, but couldn't do anything do to their privacy protocol.. GM advised him to tell me to use this forum instead)... So here we are.

Please help

http://i.imgur.com/HI1KO24.jpg