Fc Member/applicant bug

ok so on the eve of 3.4 patch about say 10 minutes before servers went down we had a player xfer servers to hyperion, apply to our fc, get accepted to our fc then servers went down bout 2 mins later. Now this player is stuck in limbo between our fc nd not having an fc.. it still showing his application on our fc list even when he is logged into the game, when he is offline it shows him only in the fc applications not in the actual fc roster, when hes logged in to the game it show him in the fc list he can use fc chat but thats the limit to his functions, we have tried to accept and deny the application the response it gives us is "unable to process application", we cannot promote/demote or kick him from the fc, he cannot leave the fc on his own, we cannot give him a designated rank in the fc yet when he is logged it it shows him as being a leader/officer of the fc, he has no access to the fc chest or rooms. so essentially hes in limbo as i stated before no access cant leave, cant get kicked cant use 90 % of fc functions