Screwed up buying scripture item

So, last Thursday I had an oopsie and bought the wrong scripture accessory: STR instead of DEX. I realized the error immediately and place a GM call. The GM team collected some information from me and told me I could use my one time replacement to get rid of the old item and get the correct one, provided that the incorrect item had not been melded and that the replacement item is of the same or lesser value. Well, I hadn't even so much as equipped the STR accessory. I dropped the item as requested and the GM team informed me that the replacement would be in mog mail. That was two days ago and still no item. Now I can't help but wonder if not only did I screw up buying the wrong accessory, but I also threw away my one time item replacement and 375 scriptures as well by contacting the GM team. Please resolve this! The GM ticket number is 6509306.

Sorry, but SE don't reply to messages in this forum, it's more for players to help other players.

You're probably best sending them another ticket to tell them that ticket number isn't resolved yet.