Airship rips you off if you DC

Platform:
PC

ISP:
N/A

Type of Internet Connection:
N/A

Internet Connection Speed:
N/A

Date & Time:
10:30pm CST

Frequency:
Always

Character Name:
Akuun Reach

Race:
Miqo'te

World:
Karnak

Class/Skill Rank:
Any

Physical Level:
Any

Area and Coordinates:
Ul'dah airship landing

Party or Solo:
N/A

NPC Name:
None

Monster Name:
None

In-Game Time:
IDK

Steps:
Pay for airship travel, lose connection or client crash before the airship takes you.

NPC does not even make mention like the FREE ship from Limsa to Thanalan.

Greetings, Akuun!
Thank you for posting your concerns about disconnecting from the game while on an airship. I have made sure to submit all of your information to the development team, and they will thoroughly investigate this matter, based on your report. Unfortunately, I cannot guarantee that a direct response will be posted on this thread, but I do recommend checking here or here for any details regarding the development team's investigation. I also suggest contacting the SQUARE ENIX Support Center, just in case they may be able to find a solution to your situation. Thanks again for your report!