Reward already received without doing the raid.

Time: 2016-10-20 10:55pm
Frequency: Once
World name: Faerie
Character name: Le Noir
Retainer name: None
NPC name: None
Monster name: None
Class/Level: Black Mage level 60
Party or Solo: Party of 8
Race: Miqo'te F
In-game Time: 11:55pm
Area and coordinates: Alexander - Eyes of The Creator (Savage)
Housing: None
Steps:
- I have not cleared my weekly Alexander - Eyes of The Creator (Savage).
- I joined my static party to do my weekly Alexander - Eyes of The Creator (Savage).
- When I find the raid to join under raid finder, I saw " Reward already Received".
- I sent a bug report on support desk but under History there was not any report.
- We tried to run it anyways and we only got 1 chest and I did not received Alexandrian Manifesto - Page 1

Connection Specs:
- ISP: Bell Internet
- Type of connection: Optic Fiber
- Modem: Home Hub 2000
- Internet connection speed: 15 Mbit/s

please close thread. sorry for posting in the wrong place.