Silent Voiceovers in Cutscenes

Time: 9:44pm EST
Frequency: Any new or old cutscene (via storybook for old CSes)
World name: Balmung
Character name: A'remus Greymatter
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo:solo
In-game time:
Area and coordinates:
Housing:
Steps:
1. Begin any cutscene with voiceovers
2. Observe that no voices are heard
3. I don't know what else to tell you all.
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: Time Warner
- Modem maker/model number: Netgear?

PC Specs
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Laptop Model Name: Custom PC
Laptop Model Number:

Gamepad Manufacturer:
Gamepad Model Name:
Gamepad Part Number:

Browser Information
- Name and version of the browser currently in-use: Google Chrome Version 53.0.2785.143 m
- Internet Explorer Version: Don't use it