FF14 crash to windows

Template (Windows and Mac Version)

When submitting a bug report, please use the below template and thoroughly fill out the necessary information.

Time:
Frequency: intermittent. Confirmed by fc members.
World name: Zalera
Character name: Aleddra Sunbeam
Retainer name:
NPC name:
Monster name:
Class/Level:
Party or solo: Solo
In-game time:
Area and coordinates: Housing areas. Miniature aetherites.
Housing: Yes
Steps:
0.Fc member was mostly gathering. I think me too, or crafting.
1.Teleport to personal or fc housing
2.Game may crash to windows with windows mesage FF14 stopped working
3.
<*Add more steps if necessary>

(started with apartments implementation in 3.4)

Connection Specs
Videotron cable isp

PC Specs
-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\User\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (14393.rs1_release.160915-0644)
SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.1GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2603
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8092.355MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 9372.355MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.208GB SYSTEM_FREEDISC_SPACE 233.774GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 960
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 960
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_674733509ab83d72\nvd3dumx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_674733509ab83d72\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_674733509ab83d72\nvwgf2umx.dll,C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_674733509ab83d72\nvwgf2umx.dll
SYSTEM_GRAPHICS_DRIVER_VERSION 21.21.0013.7290
SYSTEM_GRAPHICS_DRIVER_DATE 9/15/2016 20:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Haut-parleurs (Périphérique High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B2C0C3CD-BD7A-49C6-A1EC-FA0FD30DC3F2}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_SOUND Audio numérique (SPDIF) (Périphérique High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {5FAD0A9B-6A5F-48BD-A001-3D72833BEBD3}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_SOUND Audio numérique (SPDIF) (Périphérique High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {BB83F949-BB98-4F21-A589-65F5AEC9C0AC}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.14393.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 7/15/2016 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {2A89E3D0-6F77-11E6-8001444553540000}
SYSTEM_INPUT_NAME Controller (Wireless Gamepad F710)
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 5 SYSTEM_GAMEPAD_BUTTON 10 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {A47920F0-6F74-11E6-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A47B91F0-6F74-11E6-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A47BE010-6F74-11E6-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A47BE010-6F74-11E6-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

In-Game Bugs - Post New Thread - Mozilla Firefox
Origin
Settings
Windows Shell Experience Host
Origin
Origin
Origin
Origin
Photos
Photos
Calculator
Calculator
Settings


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 23 NPAPI
Aimersoft DVD Ripper(Build 2.7.3.4)
FileZilla Client 3.21.0
Gnaural ver. 1.0.20110606
Malwarebytes Anti-Malware version 2.2.1.1043
Mozilla Firefox 49.0.1 (x86 fr)
Mozilla Maintenance Service
Origin
Steam
Sid Meier's Civilization V
VLC media player
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
EVGA Precision XOC
Dragon Age™ II
Apple Software Update
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Dragon Age: Origins
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
The Sims™ 3
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Apple Application Support (32 bits)
Dragon Age™: Inquisition
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe 0000145C
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00002104
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe 00001814
C:\Program Files (x86)\NVIDIA Corporation\NvContainer\nvcontainer.exe 00000C88
C:\Program Files (x86)\NVIDIA Corporation\NvNode\NVIDIA Web Helper.exe 000013E4
C:\Program Files (x86)\Origin\Origin.exe 00001704
C:\Program Files (x86)\Origin\QtWebEngineProcess.exe 00001BB4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00000334
C:\Program Files (x86)\Steam\Steam.exe 000017F0
C:\Program Files (x86)\Steam\bin\steamwebhelper.exe 000016A8

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name:
Laptop Model Number:

Gamepad Manufacturer:Logitech
Gamepad Model Name:F710
Gamepad Part Number:

Browser Information
Firefox up to date