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With the quest Promises Kept active, talking with the House Fortemps Steward inside the Manor using either of the choices "What do you do here?" or "Tell me about House Fortemps" result in him speaking in Japanese rather than English. His opening dialogue and the 3rd option (Tell me about Ishgard) appear to function correctly in English.
Can confirm I noticed the same thing earlier today. Also, seems it's just his text in general and not just during the quest. The Japanese text is also present even with the next quest "Shadows of the First" active.
Yeaaah, so this is what happens when one of the other devs forgets to notify us of his bug fixes (A rather simple revision acknowledging certain changes in the leadership of House Fortemps as of 3.4, lest you wonder, though it necessitated the duplication of about a dozen tags). My sincerest apologies for the confusion; he should be speaking entirely in English as of our next hotfix. Cheers!