Recovery operations for NA Data Center Worlds Technical Difficulties (Jul. 15)

We are currently experiencing technical difficulties with the North American data center Worlds causing players to become disconnected from certain instanced content and become unable to log back in, and also preventing players from accessing or transferring to certain Worlds.

Recovery operations will be performed at the time below to address these technical difficulties. During this period, the NA data center Worlds will be unavailable.

We apologize for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Jul. 15, 2016 4:01 p.m. (PDT)
From Jul. 15, 2016 23:01 (GMT)
* Completion time is subject to change.

[Details]
・Unable to access certain Worlds.
・Unable to transfer to certain Worlds.

[Affected Worlds]
・Behemoth
・Brynhildr
・Exodus
・Ultros

[Details]
・Disconnected from certain instanced content
・Unable to log back in

[Affected Worlds]
North American data center Worlds:
・Adamantoise
・Balmung
・Behemoth
・Brynhildr
・Cactuar
・Coeurl
・Diabolos
・Excalibur
・Exodus
・Faerie
・Famfrit
・Gilgamesh
・Goblin
・Hyperion
・Jenova
・Lamia
・Leviathan
・Malboro
・Mateus
・Midgardsormr
・Sargatanas
・Siren
・Ultros
・Zalera

The ending time for the ongoing recovery operations was previously unknown, but we now believe that they should be completed by around 9:00 p.m. (PDT)/4:00 (GMT).

We apologize for any inconvenience this may be causing, and we thank you for your understanding.

[Date & Time]
From Jul. 15, 2016 4:01 p.m. to 9:00 p.m. (PDT)
From Jul. 15, 2016 4:01 p.m. to Jul. 16, 2016 4:00 (GMT)
* Completion time is subject to change.

[Details]
・Unable to access certain Worlds.
・Unable to transfer to certain Worlds.

[Affected Worlds]
・Behemoth
・Brynhildr
・Exodus
・Ultros

[Details]
・Disconnected from certain instanced content
・Unable to log back in

[Affected Worlds]
North American data center Worlds:
・Adamantoise
・Balmung
・Behemoth
・Brynhildr
・Cactuar
・Coeurl
・Diabolos
・Excalibur
・Exodus
・Faerie
・Famfrit
・Gilgamesh
・Goblin
・Hyperion
・Jenova
・Lamia
・Leviathan
・Malboro
・Mateus
・Midgardsormr
・Sargatanas
・Siren
・Ultros
・Zalera

The ongoing recovery operations are now scheduled to end earlier than anticipated, at 7:45 p.m. (PDT) / 2:45 (GMT).

We apologize for any inconvenience this may cause and thank you for your understanding.

[Date & Time]
From Jul. 15, 2016 4:01 p.m. to 7:45 p.m. (PDT)
From Jul. 15, 2016 4:01 p.m. to Jul. 16, 2016 2:45 (GMT)
* Completion time is subject to change.

[Details]
・Unable to access certain Worlds.
・Unable to transfer to certain Worlds.

[Affected Worlds]
・Behemoth
・Brynhildr
・Exodus
・Ultros

[Details]
・Disconnected from certain instanced content
・Unable to log back in

[Affected Worlds]
North American data center Worlds:
・Adamantoise
・Balmung
・Behemoth
・Brynhildr
・Cactuar
・Coeurl
・Diabolos
・Excalibur
・Exodus
・Faerie
・Famfrit
・Gilgamesh
・Goblin
・Hyperion
・Jenova
・Lamia
・Leviathan
・Malboro
・Mateus
・Midgardsormr
・Sargatanas
・Siren
・Ultros
・Zalera