Game crashes when loading into a Snowcloak or Sastasha (Hard)

Time: 7:58 pm
Frequency: Very often
World name: Mateus
Character name: Lumenalia Whiteember
Retainer name: N/A
NPC name: N/A
Monster name: N/A
Class/Level: BLM / 50
Party or solo: Party
In-game time: 12:58 am
Area and coordinates: N/A
Housing: N/A
Steps:
1. Joined Duty Finder for Snowcloak & Sastasha (Hard)
2. Commenced Duty
3. Crashed when "Light Party" displayed

Connection Specs
- Type of internet connection/provider: Cable / Bright House Networks
- Modem maker/model number: Motorola SURFboard SBG6580 Wireless Router/Cable Modem

PC Specs
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Laptop Model Name: Windows Surface 4 Pro
Laptop Model Number:

Gamepad Manufacturer: N/A
Gamepad Model Name: N/A
Gamepad Part Number: N/A

Browser Information
- Name and version of the browser currently in-use: Google Chrome 50.0.2661.94 m
- Internet Explorer Version: N/A

I have tried several times to load into Snowcloak and Sastasha (Hard) using the Duty Finder and every time I am about to load in to the dungeon, the game crashes and closes all the way to the desktop. I have tried multiple times throughout different times of the day over 3 different days and have had the same results. I also tried using the Duty Finder for guildheists and The Sunken Temple of Qarn (Hard) and they loaded just fine. All other aspects of the game are working fine for me as well.