Recovery from Network Technical Difficulties (Apr. 11)

At the time below, we experienced performance degradation in certain Internet routes, resulting in players experiencing the issues below.

We are pleased to announce that the underlying issue has been addressed.

[Date & Time]
Apr. 11, 2016 2:00 a.m. to 2:46 a.m. (PDT)
Apr. 11, 2016 9:00 to 9:46 (GMT)

[Details]
・Difficulty connecting to EU data center Worlds
・Difficulty accessing and sending and receiving data from JP data centers when playing in EU regions
・Difficulty accessing the following Mog Station functions from EU regions
- World Transfer Service
- Character Renaming Service
- Purchase of Optional Items
- Item code/Gift code entry

[Cause]
Unstable connection to the network

[Affected Services]
・FINAL FANTASY XIV
・Mog Station