House demolished in error

I received a single e-mail in March instructing me to enter and exit my house or the house would be reclaimed. At the time I got the e-mail, I did not think it had been that long since I had been in and out of the house. I immediately logged in, entered and exited the house, and logged back out until later. I did not receive any other e-mails regarding the house.

Today when I logged in, the house had been demolished.

Time : 2016-04-05 around 10:30 AM (CST)
Frequency: Single Occurence
World Name: Goblin
Character Name: Lealia Iscalta
Retainer Name: N/A
NPC Name: N/A
Monster Name: N/A
Class/Level: N/A
Party or Solo: Solo
In Game Time: ??
Area Coordinates: ??
Housing: Plot 4, 7th Ward, The Goblet

1. During March, I logged into game, walked into and out of my house.
2. Today, I logged in and the house was demolished.