Error (30002) message to players...

Unable to login main character since 10/22/2011 I receive error code (30002) at Now loading screen after character selection. I have contacted in game GM/SGM as well as customer support to no resolution. I have filed bug reports and formal complaints on SE website with no response. I can log in an alternate character on the same account with no issues. So I know it is nothing wrong with my ISP/PC etc. I find the lack of support on this matter from Tech Support and GM disturbing, and I am 99% sure this will result in termination of my FFXI and FFXIV accounts, and more than likely stop me from playing any and all upcoming Square-Enix titles. Seems absurd that after months of working on a character, that I can just lose it all with no help from SE, and due to no actions of my own. I guess new content in this fail game is more important than long time SE customers. Or new customers for that matter, a message to all players new and old, IF IT CAN HAPPEN TO ME, IT CAN HAPPEN TO YOU. Enjoy losing your character for no reason after spending months leveling it.... afk til GW2