Unable to become a Mentor

Character - Velixtra Reinarch
World - Hyperion
Time - All hours of the day

My original post got moved to insufficient information where I can no longer post to provide more information. So im posting again.

On patch day, I met the requirements to become a mentor, I became a mentor, and the next day I was no longer a mentor.

When I talk to the Smith NPC. He acknowledges me as a mentor, but then "Become Mentor" appears in the list of options. When I try to become a mentor I get the error. "unable to accept Mentor Certification at this time"

Its like the game has me flagged as a mentor, but at the same time, doesnt.

The reason it was moved to "Insufficient Information" is because you didn't follow the template from this post http://forum.square-enix.com/ffxiv/t...-THIS-FIRST%29

Rule 2: Reports that do not follow the template will be moved to the Insufficient Information category.
* If you wish to re-submit a report that has been moved to this category, please use the proper template and include all of the required information before posting it in the In-Game Bugs category.