Retainer Menu Gone Missing Part 2

http://forum.square-enix.com/ffxiv/t...u-gone-missing

As a follow up, this happened again but in a new area and since I have a new PC, I thought I would update the bug.

Time: 8:15 pm ATL
Frequency: second time
World name: Hyperion
Character name: D'ayhala Uhn
NPC name: Retainer: Eseer
Monster name: --
Class/Level: 59 CRP
Party or solo: solo
In-game time: unknown
Area and coordinates: Summoning Bell - Idyllshire (X6, Y4)
Steps:
1. Opened Crafting Menu
2. Summoned Retainer (Esser) 2nd retainer on the list
3. chose "Entrust of withdraw items"
4. Connection Sending hit 0
5. Retainer menu lagged
6. Retainer menu disappeared, could only see my inventory but my inventory name was changed to retainer. Unable to escape out of retainer mode, unable to move. Still able to trade to retainer and did not lose items when reloaded.
7. I was able to get out of menu but unable to exit retainer system, no Retainer Menu re-appeared.
8. Had to hard reboot the game to be able to reset. Had to end .exe file in process menu.
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: Cable DSL (Rogers Canada)

PC Specs


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Owner\Documents
FINAL FANTASY XIV - A Realm Reborn A:\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (10586.th2_release.160126-1819)
SYSTEM_CPU Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz (8 CPUs), ~3.6GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS 2401
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16325.637MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 18757.637MB
SYSTEM_STORAGE A:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 607.679GB
SYSTEM_STORAGE B:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 880.222GB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 223.018GB SYSTEM_FREEDISC_SPACE 153.877GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY6
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
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SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
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SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6191
SYSTEM_GRAPHICS_DRIVER_DATE 2/8/2016 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {20C3C5F6-723E-4B71-901A-B28A1E545A24}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.10586.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/29/2015 00:00:00
SYSTEM_SOUND Headset Earphone (4- Afterglow Universal Wireless Gaming Headset)
SYSTEM_SOUND_DEVICE_ID {9D66CAE9-96E7-46FC-BC3A-AD8C65F6ECFA}
SYSTEM_SOUND_DEVICE_NAME USBAUDIO.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.10586.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/29/2015 00:00:00
SYSTEM_SOUND Digital Audio (S/PDIF) (High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {E5DD4A13-9075-4D9C-BB20-D7B5FD13EF73}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.02.10586.0000
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/29/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8EA11B80-CFC8-11E5-8001444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8EA190B0-CFC8-11E5-8002444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8EA190B0-CFC8-11E5-8003444553540000}
SYSTEM_INPUT_NAME Wired Keyboard 600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {0E129270-CFD5-11E5-8003444553540000}
SYSTEM_INPUT_NAME Hid Interface
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8EA31750-CFC8-11E5-8004444553540000}
SYSTEM_INPUT_NAME Wired Keyboard 600
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C142F610-D06A-11E5-8003444553540000}
SYSTEM_INPUT_NAME Wacom Virtual Hid Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 8 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {C1431D20-D06A-11E5-8006444553540000}
SYSTEM_INPUT_NAME Wacom Virtual Hid Driver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8EA3B390-CFC8-11E5-8005444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {8EA3B390-CFC8-11E5-8006444553540000}
SYSTEM_INPUT_NAME Gaming Mouse G502
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
Skype™ -
Retainer menu gone missing - Google Chrome
Store
Phone Companion
Settings
Settings
Windows Shell Experience Host
Store
Phone Companion


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe AIR
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Fraps (remove only)
Google Chrome
NVIDIA Stereoscopic 3D Driver
Origin
Steam
Mass Effect
Transistor
Mass Effect 2
The Witcher 3: Wild Hunt
FINAL FANTASY XIII
FINAL FANTASY XIII-2
Movie Studio 13 Platinum - Steam Powered
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Microsoft_VC90_CRT_x86
SDK
Microsoft_VC80_ATL_x86
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
HP Display Assistant
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Adobe Photoshop CS2
FINAL FANTASY XIV - A Realm Reborn
Adobe AIR
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Adobe Community Help
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Office 16 Click-to-Run Extensibility Component
Office 16 Click-to-Run Localization Component
Bamboo Dock
Adobe Photoshop CS5.1
Microsoft_VC80_CRT_x86
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
PDF Settings CS5
Adobe Acrobat Reader DC
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft_VC90_MFCLOC_x86
Adobe Bridge 1.0
PCLinq5
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Microsoft_VC80_MFC_x86
Microsoft_VC80_MFCLOC_x86
Dragon Age™: Inquisition
Adobe Help Center 1.0
Jade Empire
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Skype™ 7.18
Apple Software Update


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

A:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001288
A:\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00002138
A:\Steam\Steam.exe 00000740
A:\Steam\bin\steamwebhelper.exe 000003C0
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe 000011A4
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001B58
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 000015A8
C:\Program Files (x86)\Portrait Displays\HP Display Assistant\DTHtml.exe 00001CC4
C:\Program Files (x86)\Portrait Displays\Pivot Pro Plugin\floater.exe 00001E2C
C:\Program Files (x86)\Portrait Displays\Pivot Pro Plugin\wpctrl.exe 00001CA8
C:\Program Files (x86)\Skype\Phone\Skype.exe 00001198
C:\Program Files\WindowsApps\Microsoft.Messaging_2.13.20000.0_x86__8wekyb3d8bbwe\SkypeHost.exe 00002374
C:\Users\Owner\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00002424

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