Unable to Login to game.

I get stuck in loading screen indefinitely after character selection with no error. If I log in with my other character the character I cannot log in with seems to be online within LS menu.

Last login I had a power outage as I was entering Ifrit battle. I havent been able to login since.

Both these characters are on the same account and accessing from the same PC.

Catfish,

The SQUARE ENIX Support Center provides several Knowledge Base articles designed to provide the user the kind of support you are looking for. Below I have provided a link to a Knowledge Base article that should assist you with your problem.

What do I do if I’m experiencing connectivity issues?