"unable to craft you do not the required materials"

This topic I got. I tried craft...

Ago I got goldsmith. Some she gave tool me. Little days ago, I don't use.
I was stupid sell it away ( I was confused). Today, then I come back try and bought new goldsmith's tool 1lvl.

I try make Copper Ingot. I had wind shard+copper Ore. It don't let me do...
Since my character had 4lvl goldsmith from company missions as I bought bone brands from merchant...

Am I did some wrong?

EDIT:
I try make quest "My first chaser hammer"

EDIT 2:
Thank, person talked me. Now me work.

Sorry bad english.

Were all the copper ore normal quality? It doesn't automatically select high-quality materials, so you'll need to click the big 0 below HQ on the item list in order to select some to use.

Aaaah! Now me worked. I clicked HQ up.

Thank much!