Stuck in a Wall in Pharos Sirius (Hard)

Time: Feb 1, 2016 around 12:46PM AST (GMT+3)

Frequency: Only once

World name: Adamantoise

Character name: Jury Galamayo

Retainer name: None

NPC name: None

Monster name: None

Class/Level: Bard/60

Party or solo: Party, 4 people

In-game time: around 11AM

Area and coordinates: Pharos Sirius (Hard) (X:11, Y:10)

Housing: None

Steps:
1. I reached the Incubator with my party.
2. I used "Repelling Shot"
3. I hit the wall and became stuck.
4. Party came to investigate, and the got stuck as well.
5. we got free by using "Return" to the Dungeon's entrance.
NOTE: Video showing the incident below:
https://www.youtube.com/watch?v=8ZeEjaBm5rU

Connection Specs
- Type of internet connection/provider
Broadband 101, STC

- Modem maker/model number:
Technocolor/ CP1205SAK6F

Model Number of the PlayStation®4 You Are Using
- Model Number: CUH-1001A