Game crashes upon typing (in japanese)

Time: 8:50 pm
Frequency: Sometimes
World Name: Masamune
Charcter name: Sigiv Oren
Party or solo: Party
Area and coordinates: Any dungeon or instance, has not happened outside a dungeon or instance yet
Steps:
1. Enter dungeon, at any time during the duengon
2. Go to type (in japanese)
3. Game will hard crash

note: game is in full screen mode, dx11

error in event viewer:
Faulting application name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x566b11d4
Faulting module name: ffxiv_dx11.exe, version: 1.0.0.0, time stamp: 0x566b11d4
Exception code: 0xc000041d
Fault offset: 0x00000000000f41cc
Faulting process id: 0x888
Faulting application start time: 0x01d1565e71fa293c
Faulting application path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Faulting module path: C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv_dx11.exe
Report Id: 7b218cdc-704d-4c1c-93c9-5205f4e846c9
Faulting package full name:
Faulting package-relative application ID:

Fault bucket 120375106473, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: ffxiv_dx11.exe
P2: 1.0.0.0
P3: 566b11d4
P4: ffxiv_dx11.exe
P5: 1.0.0.0
P6: 566b11d4
P7: c000041d
P8: 00000000000f41cc
P9:
P10:

Attached files:
C:\Users\orenji13\AppData\Local\Temp\WERCB2C.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_ffxiv_dx11.exe_443a8310739bd2d6187fa367ff04b285cba3ad6_a7af6f63_216bd05c

Analysis symbol:
Rechecking for solution: 0
Report Id: 7b218cdc-704d-4c1c-93c9-5205f4e846c9
Report Status: 1
Hashed bucket: cc7383d41296b10f3342c62691918cf9

Connection Specs
- Type of internet connection/provider: Cable/Xfinity
- Modem maker/model number: netgear, N600 wi-fi DOCsis 3.0 cable modem router

PC Specs
-=-=-=-=- System Information -=-=-=-=-


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\orenji13\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 10 Home 64-bit (6.2, Build 9200) (10586.th2_release.160104-1513)
SYSTEM_CPU Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz (12 CPUs), ~3.3GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 12 SYSTEM_CORE_PHYSICS 6
SYSTEM_BIOS 1901
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16285.629MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 18717.629MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 476.424GB SYSTEM_FREEDISC_SPACE 362.261GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.387GB SYSTEM_FREEDISC_SPACE 706.526GB
SYSTEM_DIRECTX_VERSION DirectX 12
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP NVxx
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 3840 x 2160 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.6143
SYSTEM_GRAPHICS_DRIVER_DATE 12/16/2015 00:00:00
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {E78C8C1F-6CAB-40E1-A99C-2C8C2B1E3AA1}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {97909CEE-AF52-42C6-8A10-0E8114B5F0E7}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_SOUND Realtek Digital Output(Optical) (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {B0283C3E-3735-4B6E-B755-B55207B668C9}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7535
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 6/16/2015 00:00:00
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 5 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 109 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3EB182E0-57EB-11E5-8001444553540000}
SYSTEM_INPUT_NAME Razer Orbweaver Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 6 SYSTEM_GAMEPAD_BUTTON 24 SYSTEM_GAMEPAD_FOV 1
SYSTEM_INPUT {A855F040-219B-11E5-8002444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3EB2BB60-57EB-11E5-8002444553540000}
SYSTEM_INPUT_NAME Razer Orbweaver Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3EB2BB60-57EB-11E5-8003444553540000}
SYSTEM_INPUT_NAME Razer Orbweaver Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {7E127840-9C29-11E5-8001444553540000}
SYSTEM_INPUT_NAME Wacom Tablet
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 11 SYSTEM_GAMEPAD_BUTTON 6 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3EB2E270-57EB-11E5-8004444553540000}
SYSTEM_INPUT_NAME Razer Orbweaver Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3EB33090-57EB-11E5-8006444553540000}
SYSTEM_INPUT_NAME Razer Orbweaver Chroma
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A855A220-219B-11E5-8001444553540000}
SYSTEM_INPUT_NAME Logitech USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 768 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A8561750-219B-11E5-8003444553540000}
SYSTEM_INPUT_NAME Logitech USB Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A77AF760-54D1-11E5-8001444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A77B6C90-54D1-11E5-8002444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A77B93A0-54D1-11E5-8003444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {A77B93A0-54D1-11E5-8004444553540000}
SYSTEM_INPUT_NAME Razer Naga
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

FFXIVLauncher
In-Game Bugs - Post New Thread - Google Chrome
Your Orders - Google Chrome
Event Viewer
OLEChannelWnd


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

The Witcher 3 - Wild Hunt
Adobe Creative Cloud
Battle.net
Google Chrome
Heroes of the Storm
Corsair Hydro Series 7289 USB Device (Driver Removal)
Norton Security
NVIDIA Stereoscopic 3D Driver
Origin
Overwatch
Razer Chroma SDK Core Components
Razer Core
Corsair Link(TM) USB Dongle (Driver Removal)
Steam
Substance Painter
Fallout 4
WebTablet FB Plugin 32 bit
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Razer Synapse
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Samsung Magician
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
Samsung Data Migration
Microsoft Visual C++ 2013 Preview Redistributable (x64) - 12.0.20617
Google Update Helper
Corsair Link
Skype™ 7.15
Intel(R) Chipset Device Software
GOG Galaxy
Apple Software Update
Adobe Photoshop CC 2015
Apple Application Support (32-bit)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
Dragon Age™: Inquisition
Asmedia USB Host Controller Driver
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00002EB4
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00001754
C:\Program Files (x86)\Norton Security\Engine\22.5.5.15\conathst.exe 000028B8
C:\Program Files (x86)\Razer\InGameEngine\32bit\RazerIngameEngine.exe 00001FDC
C:\Program Files (x86)\Razer\Synapse\RzSynapse.exe 00001E74
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 000012B4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00002F30
C:\Program Files\WindowsApps\Microsoft.Messaging_2.13.20000.0_x86__8wekyb3d8bbwe\SkypeHost.exe 00002B0C
C:\Users\orenji13\AppData\Local\razer\InGameEngine\cache\RzSynapse\RzCefRenderProcess.exe 00001D4C
C:\Windows\SysWOW64\cmd.exe 00002904

-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-