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Random Crashes
Hello all,
Wanted to put a fresh crash to post on here. Apparently my last post was moved to resolved when it wasn't.
But still getting random crashes to the desktop and just looking for some input from anyone more knowledgeable than I am.
(Again this is a straight copy/paste from my report.wer from my appcrash folder)
Version=1
EventType=APPCRASH
EventTime=130952050950274847
ReportType=2
Consent=1
UploadTime=130952050953064323
ReportIdentifier=8d1c5ada-a825-11e5-9c05-902b341a1305
IntegratorReportIdentifier=993e2dac-4747-419c-9a75-5ac2eb8edd6f
WOW64=1
NsAppName=ffxiv.exe
Response.BucketId=a2e6236e00908edf9903ed12b1c02736
Response.BucketTable=1
Response.LegacyBucketId=107835579328
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ffxiv.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=566b0e6e
Sig[3].Name=Fault Module Name
Sig[3].Value=ffxiv.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=1.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=566b0e6e
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=001069de
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10240.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=bdcb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=bdcb33e65a9843796b7ec31cc25bda3b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=689d
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=689d12abf00dd47c453b5e1a156c0fa3
UI[2]=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
UI[3]=FINAL FANTASY XIV has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\AppPatch\AcLayers.DLL
LoadedModule[6]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\USER32.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\SHELL32.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\advapi32.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\shlwapi.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\SETUPAPI.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\CFGMGR32.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\sfc.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[29]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[31]=C:\WINDOWS\SYSTEM32\IMM32.DLL
LoadedModule[32]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\NSI.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[39]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[40]=C:\WINDOWS\SYSTEM32\WMVCore.DLL
LoadedModule[41]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[42]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[44]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10240.16384_none_49c02355cf03478c\COMCTL32.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[46]=C:\WINDOWS\SYSTEM32\WMASF.DLL
LoadedModule[47]=C:\WINDOWS\SYSTEM32\mfperfhelper.dll
LoadedModule[48]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[49]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[50]=C:\Program Files (x86)\AVG\Av\avghookx.dll
LoadedModule[51]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\dsound.DLL
LoadedModule[53]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[55]=C:\WINDOWS\SYSTEM32\nvd3dum.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\PSAPI.DLL
LoadedModule[57]=C:\WINDOWS\SYSTEM32\nvapi.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[59]=C:\WINDOWS\SYSTEM32\WINTRUST.dll
LoadedModule[60]=C:\WINDOWS\SYSTEM32\MSASN1.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\CRYPT32.dll
LoadedModule[62]=C:\WINDOWS\SYSTEM32\XINPUT1_3.dll
LoadedModule[63]=C:\WINDOWS\SYSTEM32\XAudio2_7.dll
LoadedModule[64]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[65]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[66]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[67]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[68]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[69]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[70]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[71]=C:\WINDOWS\System32\mswsock.dll
LoadedModule[72]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[73]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[74]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[75]=C:\Windows\System32\rasadhlp.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=FINAL FANTASY XIV
AppPath=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=9E6452836B05A304AB2EF742D13D9191
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Another crash yesterday. I thought maybe where the fault module was ffxiv.exe that a reinstall would help but it did not. Of course I will copy specs on the bottom of this, I just wanted to throw out a new Appcrash file in and see if anyone had any insights. I'm wondering if it's the video card that could potentially be causing this issue, but in game I get great FPS on desktop standard settings and the game does play very smooth (as long as it stays running).
Version=1
EventType=APPCRASH
EventTime=130962448871313143
ReportType=2
Consent=1
UploadTime=130962448873481963
ReportIdentifier=8183f929-b19a-11e5-8ca4-902b341a1305
IntegratorReportIdentifier=6802e326-9c0f-465e-aa83-45949c78d99b
WOW64=1
NsAppName=ffxiv.exe
Response.BucketId=bb29432d1cd0e152101523b0093e6a76
Response.BucketTable=1
Response.LegacyBucketId=107859546156
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=ffxiv.exe
Sig[1].Name=Application Version
Sig[1].Value=1.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=566b0e6e
Sig[3].Name=Fault Module Name
Sig[3].Value=ffxiv.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=1.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=566b0e6e
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=00aefa40
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.10586.2.0.0.768.101
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=bdcb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=bdcb33e65a9843796b7ec31cc25bda3b
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=7ae5
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=7ae5ff970d16e403baf57c3408d06e56
UI[2]=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
UI[3]=FINAL FANTASY XIV has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\SYSTEM32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\SYSTEM32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[5]=C:\WINDOWS\AppPatch\AcLayers.DLL
LoadedModule[6]=C:\WINDOWS\SYSTEM32\msvcrt.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\USER32.dll
LoadedModule[8]=C:\WINDOWS\SYSTEM32\GDI32.dll
LoadedModule[9]=C:\WINDOWS\SYSTEM32\SHELL32.dll
LoadedModule[10]=C:\WINDOWS\SYSTEM32\cfgmgr32.dll
LoadedModule[11]=C:\WINDOWS\SYSTEM32\windows.storage.dll
LoadedModule[12]=C:\WINDOWS\SYSTEM32\combase.dll
LoadedModule[13]=C:\WINDOWS\SYSTEM32\RPCRT4.dll
LoadedModule[14]=C:\WINDOWS\SYSTEM32\SspiCli.dll
LoadedModule[15]=C:\WINDOWS\SYSTEM32\CRYPTBASE.dll
LoadedModule[16]=C:\WINDOWS\SYSTEM32\bcryptPrimitives.dll
LoadedModule[17]=C:\WINDOWS\SYSTEM32\sechost.dll
LoadedModule[18]=C:\WINDOWS\SYSTEM32\advapi32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\shlwapi.dll
LoadedModule[20]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[21]=C:\WINDOWS\SYSTEM32\shcore.dll
LoadedModule[22]=C:\WINDOWS\SYSTEM32\powrprof.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\profapi.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\OLEAUT32.dll
LoadedModule[25]=C:\WINDOWS\SYSTEM32\SETUPAPI.dll
LoadedModule[26]=C:\WINDOWS\SYSTEM32\MPR.dll
LoadedModule[27]=C:\WINDOWS\SYSTEM32\sfc.dll
LoadedModule[28]=C:\WINDOWS\SYSTEM32\WINSPOOL.DRV
LoadedModule[29]=C:\WINDOWS\SYSTEM32\bcrypt.dll
LoadedModule[30]=C:\WINDOWS\SYSTEM32\sfc_os.DLL
LoadedModule[31]=C:\WINDOWS\SYSTEM32\IMM32.DLL
LoadedModule[32]=C:\WINDOWS\SYSTEM32\ole32.dll
LoadedModule[33]=C:\WINDOWS\SYSTEM32\WS2_32.dll
LoadedModule[34]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[35]=C:\WINDOWS\SYSTEM32\d3d9.dll
LoadedModule[36]=C:\WINDOWS\SYSTEM32\DINPUT8.dll
LoadedModule[37]=C:\WINDOWS\SYSTEM32\WINHTTP.dll
LoadedModule[38]=C:\WINDOWS\SYSTEM32\WMVCore.DLL
LoadedModule[39]=C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL
LoadedModule[40]=C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10586.0_none_811bc0006c44242b\COMCTL32.dll
LoadedModule[41]=C:\WINDOWS\SYSTEM32\VERSION.dll
LoadedModule[42]=C:\WINDOWS\SYSTEM32\WINMMBASE.dll
LoadedModule[43]=C:\WINDOWS\SYSTEM32\dwmapi.dll
LoadedModule[44]=C:\WINDOWS\SYSTEM32\mfperfhelper.dll
LoadedModule[45]=C:\WINDOWS\SYSTEM32\WMASF.DLL
LoadedModule[46]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[47]=C:\WINDOWS\SYSTEM32\dsound.DLL
LoadedModule[48]=C:\WINDOWS\SYSTEM32\MSCTF.dll
LoadedModule[49]=C:\WINDOWS\SYSTEM32\clbcatq.dll
LoadedModule[50]=C:\WINDOWS\SYSTEM32\PROPSYS.dll
LoadedModule[51]=C:\WINDOWS\SYSTEM32\nvd3dum.dll
LoadedModule[52]=C:\WINDOWS\SYSTEM32\PSAPI.DLL
LoadedModule[53]=C:\WINDOWS\SYSTEM32\nvapi.dll
LoadedModule[54]=C:\WINDOWS\SYSTEM32\HID.DLL
LoadedModule[55]=C:\WINDOWS\SYSTEM32\DEVOBJ.dll
LoadedModule[56]=C:\WINDOWS\SYSTEM32\WINTRUST.dll
LoadedModule[57]=C:\WINDOWS\SYSTEM32\MSASN1.dll
LoadedModule[58]=C:\WINDOWS\SYSTEM32\CRYPT32.dll
LoadedModule[59]=C:\WINDOWS\SYSTEM32\XINPUT1_3.dll
LoadedModule[60]=C:\WINDOWS\system32\wbem\wbemprox.dll
LoadedModule[61]=C:\WINDOWS\SYSTEM32\wbemcomn.dll
LoadedModule[62]=C:\WINDOWS\system32\wbem\wbemsvc.dll
LoadedModule[63]=C:\WINDOWS\system32\wbem\fastprox.dll
LoadedModule[64]=C:\WINDOWS\SYSTEM32\XAudio2_7.dll
LoadedModule[65]=C:\WINDOWS\System32\MMDevApi.dll
LoadedModule[66]=C:\WINDOWS\SYSTEM32\AUDIOSES.DLL
LoadedModule[67]=C:\WINDOWS\SYSTEM32\wintypes.dll
LoadedModule[68]=C:\WINDOWS\SYSTEM32\avrt.dll
LoadedModule[69]=C:\WINDOWS\SYSTEM32\WINNSI.DLL
LoadedModule[70]=C:\WINDOWS\SYSTEM32\NSI.dll
LoadedModule[71]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[72]=C:\WINDOWS\system32\pnrpnsp.dll
LoadedModule[73]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[74]=C:\WINDOWS\System32\mswsock.dll
LoadedModule[75]=C:\WINDOWS\SYSTEM32\DNSAPI.dll
LoadedModule[76]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[77]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[78]=C:\Windows\System32\rasadhlp.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=FINAL FANTASY XIV
AppPath=C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\game\ffxiv.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=9E6452836B05A304AB2EF742D13D9191
Specs from my dxdiag:
Windows 10 64 bit
AMD 6100 6 core processor 3.3 ghz
8gbs of ram
Nvidia Geforce GTS 250 approx. memory 4063 mb
Main Driver nv3dumx.dll, nvwgf2umx.dll, nvwgf2
version 9.18.13.4192
date 10/13/2015
I've used the GeForce experience and downloaded the updated driver 341.92 but that's 11/10/2015 even tho i'm unsure why the computer shows a driver from 10/13/2015.
Any help is appreciated thank you.