Coming to Ishgard Accept Crashes or Hangs

Time: Every time
Frequency: Every time
World name: Exodus
Character name: Alomikron Itnotl
Retainer name: n/a
NPC name:Alphinaud
Monster name:n/a
Class/Level:Marauder/52
Party or solo:Solo
In-game time: Every time
Area and coordinates: Intercessory: x6 y6
Housing: n/a
Steps:
1. Click on Accept for "Coming to Ishgard"
2. FFXIV Crashes or Hangs on cutscene loading screen.

Connection Specs
- Type of internet connection/provider: n/a
- Modem maker/model number: n/a

PC Specs
Laptop Model Name: Sony
Laptop Model Number: VAIO

Gamepad Manufacturer:n/a
Gamepad Model Name:n/a
Gamepad Part Number:n/a

Browser Information
- Name and version of the browser currently in-use: Mozilla Firefox
- Internet Explorer Version:n/a