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My raid group went into Diadem Hard and did not get any gold chests from any of the star rank monsters and that was bullcrap. The way you have Diadem now sucks. You need to fix asap. We wasted our time in Diadem for nothing. I apologize if this is negative but people will quit the game when you don't fix things. Do you folks care what we think or tell you?
Yeah, then your group probably needs to gear up better/focus more on doing damage. The chest you get from the higher up monsters partally depends on the total damage your group does. Any time my FC has gone there as a group, we've gotten a few gold chests almost every time (Between 0 and 4, due to us getting very distracted at times, less when we have a member going off and gathering but they don't roll on loot when not helping in combat). With us being more likely to get a better chest if we're the first ones to be going all out on said monster(s).
Is it bullcrap when no one gets the gear they need/want from a raid run because of RNG? Is it bullcrap that if your group doesn't do enough in total to said enemy(ies) that you don't get the best stuff you want?
As bacent said
If a star rank appears and you didn't get a chest (gold likely) then your group DPS was far too low XD
Even if you pull and mt you need to do some damage !
Savage diadem is not for LAZY fighter...
It's full of brachiosaurus ! *A*
yes, here are the rules.
Anything you have claimed (red) is lowest on kill priority.
AOE Dot tracks. (for claim)
Be the puller. (for claim)
Oh and most important, get claim.
Its not that hard tbh, a friend and I did a HM Pug where the group disbanded after 30 minutes. We got 3 gold chest by pulling for the group and surviving the NMs maintaining the claim.
At least you got into it with others. Most of the time when I do Diadem HM now, there is either one or no other parties in the instance.