Collectable Appraisers not appearing

Time: First noticed 6 AM Central in US on 11/10/2015
Frequency: 1, Always
World name: Ultros
Character name: Rashel Delmor
Retainer name: None
NPC name: Collectable Appraiser (both Mor Dhona and Idllyshire)
Monster name: None
Class/Level: Black Mage 60
Party or solo: Solo
Race: Au Ra Female
In-game time: 11:28 PM most recently
Area and coordinates: Idllyshire and Mor Dhona (22x, 6y in Mor Dhona)
Housing: None
Steps: Teleport into zone
1. Go to Appraiser who is not visible
2. Look around and seems to be the only NPC missing.
3. Waited from 11:37 till 12:23 my local time for it to load in without success.

Connection Specs
- Type of internet connection/provider: Cable, Midcontinent
- Modem maker/model number: Cisco DPC 3010

PC Specs
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-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\Melody\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
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Browser Information
- Name and version of the browser currently in-use: Chrome 46.0.2490.86 m

There is quest chain to unlock it, i believe quest start at Mor Dhona X22 Y6 NPC: Lydirlona.
You need to have a lvl. 56 or 60 botanist/Miner I believe.

Which I've done. I mean the NPCs aren't there at all, when I've used them before. I have the Master III books for Culinarian, Weaver, and Goldsmith. There is also no quest from Lydirlona or her sister in Idllyshire.

Thought to test on my PS4, and I can see them there and interact normally (but do not have Heavensward on it).

As a final note, I don't know why it happened in the first place, but on a gut feeling, I reinstalled and now the collectors are there. Sorry about this.