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Hello,
I never got issues by running this game, but since patch 3.1 got released, everytime i try to log in, after few minutes my pc get froze and only way to unlock it is to restart the computer. This is so frustrating and annoying, and i'm losing days of my subscription with this problem :\ Please help me somehow...
You should provide some system information: such as gpu, cpu, psu, are your drivers up to date, do you run in dX9 or Dx11, etc..
I've been having this issue as well, though it's not constant. It happens more often when I alt-tab out, but it does happen without this as well.
-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-
MyDocument C:\Users\Evelyn\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride unspecified
-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 8.1 64-bit (6.2, Build 9200) (9600.winblue_ltsb.151014-0600)
SYSTEM_CPU AMD FX(tm)-8320 Eight-Core Processor (8 CPUs), ~3.5GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/09/14 09:34:15 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 16285.691MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 18717.691MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 372.609GB SYSTEM_FREEDISC_SPACE 235.158GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 74.191GB SYSTEM_FREEDISC_SPACE 71.467GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 460
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 460
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 717.934 MB
SYSTEM_GRAPHICS_SHARED_VRAM 3327.887 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1360 x 768 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5850
SYSTEM_GRAPHICS_DRIVER_DATE 10/2/2015 9:06:17 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {7EF71DE7-B1B1-439A-80C5-4E4074847136}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7443
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/3/2015 10:16:40 PM
SYSTEM_SOUND Realtek Digital Output (Realtek High Definition Audio)
SYSTEM_SOUND_DEVICE_ID {47297E95-0FD2-4E3F-82C4-49EFA6A4D76C}
SYSTEM_SOUND_DEVICE_NAME RTKVHD64.sys
SYSTEM_SOUND_DRIVER_VERSION 6.00.0001.7443
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 2/3/2015 10:16:40 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34E55740-7C63-11E5-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34E5F380-7C63-11E5-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1100F900-7AD4-11E5-8001444553540000}
SYSTEM_INPUT_NAME Cordless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11031BE0-7AD4-11E5-8002444553540000}
SYSTEM_INPUT_NAME Cordless Device
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11031BE0-7AD4-11E5-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {110342F0-7AD4-11E5-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {110342F0-7AD4-11E5-8005444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34E5F380-7C63-11E5-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 767 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {11036A00-7AD4-11E5-8006444553540000}
SYSTEM_INPUT_NAME Cordless ReceiverN
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {F67B1E90-7C2B-11E5-8001444553540000}
SYSTEM_INPUT_NAME Cordless ReceiverN
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {34E61A90-7C63-11E5-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-
FFXIVLauncher
FINAL FANTASY XIV Support Center - Google Chrome
Skype™ - whmjuriri
#general-ooc
(Untitled 1)*
Sound Dreamer - Tranquil Tropical Island (Baby Sleep Aid Solution) [For Colic, Fussy, Restless, Troubled, Crying Baby] [1 Hour]
Untitled-3-Recovered-Recovered.psd @ 100% (Layer 18, RGB/8) *
AVG ZEN Toaster
-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-
Adobe AIR
Adobe Flash Player 19 NPAPI
Advanced Combat Tracker (remove only)
Adobe Help Manager
CL-Eye Driver
Adobe Widget Browser
FocusWriter
Google Chrome
McAfee Security Scan Plus
Mozilla Firefox 42.0 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
Seventh Umbral Launcher
Steam
VLC media player
WebStorage
WildStar
XSplit Gamecaster
Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501
Microsoft_VC90_CRT_x86
WTFast 3.5
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
ph
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
bl
FINAL FANTASY XIV - A Realm Reborn
XSplit Broadcaster
Google Update Helper
Microsoft_VC90_MFC_x86
Skype™ 7.13
Skype Click to Call
Microsoft Visual C++ 2005 Redistributable
ASUS Boot Setting
Realtek Ethernet Controller Driver
Microsoft_VC80_CRT_x86
Visual Studio 2012 x86 Redistributables
Adobe Acrobat X Pro - English, Français, Deutsch
Adobe Reader X (10.1.3) MUI
Adobe Help Manager
Microsoft_VC90_MFCLOC_x86
PDF Settings CS6
ASUS Product Register Program
Asmedia ASM104x USB 3.0 Host Controller Driver
Adobe Creative Suite 6 Master Collection
Adobe Widget Browser
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Realtek High Definition Audio Driver
FINAL FANTASY XIV
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005
Adobe AIR
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\AVG\Av\avgui.exe 00001B58
C:\Program Files (x86)\AVG\Framework\Common\avguix.exe 0000256C
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe 00000E9C
C:\Program Files (x86)\Common Files\Adobe\CS6ServiceManager\CS6ServiceManager.exe 00001E9C
C:\Program Files (x86)\FocusWriter\FocusWriter.exe 00002018
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 00001218
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 0000108C
C:\Program Files (x86)\Skype\Phone\Skype.exe 00001828
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 0000296C
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00002AD8
C:\Program Files (x86)\WTFast\WTFast.exe 000018F4
C:\Users\Evelyn\AppData\Local\Discord\app-0.0.280\Discord.exe 00001C5C
C:\Users\Evelyn\AppData\Local\NVIDIA\NvBackend\ApplicationOntology\NvOAWrapperCache.exe 00002B28
C:\Users\Evelyn\AppData\Roaming\Spotify\Spotify.exe 0000024C
C:\Users\Evelyn\AppData\Roaming\Spotify\SpotifyCrashService.exe 00001F08
C:\Users\Evelyn\AppData\Roaming\Spotify\SpotifyWebHelper.exe 00001A64
C:\Users\Evelyn\AppData\Roaming\uTorrent\uTorrent.exe 00001994
C:\Users\Evelyn\AppData\Roaming\uTorrent\updates\3.4.5_41202\utorrentie.exe 00001A98
C:\Users\Evelyn\Downloads\PangoBright.exe 00001E10
C:\Windows\SysWOW64\ctfmon.exe 00000CA0
Since the patch my Pc start to reboot when i play, i think it was my pc... then its happen to other people too?!, i can finally rets in peace with my pc health xD ( i mean i dont play since that happen but well...)