Retainer menu gone missing

Time: 7:39 pm ATL
Frequency: once
World name: Hyperion
Character name: D'ayhala Uhn
NPC name: Retainer: Eseer
Monster name: --
Class/Level: 55 weaver
Party or solo: solo
In-game time: unknown
Area and coordinates: Summoning Bell - The Pillars (X8, Y11)
Steps:
1. Opened Crafting Menu
2. Summoned Retained
3. chose "Entrust of withdraw items"
4. Connection Sending hit 0
5. Retainer menu lagged
6. Retainer menu disappeared, could only see my inventory but my inventory name was changed to retainer. Unable to escape out of retainer mode, unable to move. Still able to trade to retainer and did not lose items when reloaded.
Had to hard reboot the game to be able to reset.
<*Add more steps if necessary>

Connection Specs
- Type of internet connection/provider: Cable DSL
- Modem maker/model number:

PC Specs
-=-=-=-=- System Information -=-=-=-=-
Time of this report: 10/18/2015, 20:09:00
Machine name: ETERNALSHIVA-PC
Operating System: Windows 10 Home 64-bit (10.0, Build 10240) (10240.th1.150916-2039)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: G75VW
BIOS: G75VW.223
Processor: Intel(R) Core(TM) i7-3610QM CPU @ 2.30GHz (8 CPUs), ~2.3GHz
Memory: 16384MB RAM
Available OS Memory: 16336MB RAM
Page File: 7607MB used, 25113MB available
Windows Dir: C:\WINDOWS
DirectX Version: 11.2
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Not Available
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.10240.16384 64bit Unicode
-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-

Laptop Model Name: Republic of Gamers
Laptop Model Number: GW-75

Gamepad Manufacturer: --
Gamepad Model Name: --
Gamepad Part Number: --

Browser Information
- Name and version of the browser currently in-use: Chrome
- Internet Explorer Version: ---