I still didn't receive my Gold Chocobo Feathers T_T

I should have received 15 Gold Chocobo Feathers from the 3 friends I recruited a while ago:

http://i.imgur.com/Qnq1KAS.jpg

But, despite spamming the 'Reward Delivery Request' button at the mog postman in game, I still haven't received anything...

What is weird, is that I don't even see my recruitment rewards in the mogstation though:
http://i.imgur.com/ZTnrF5l.jpg

But I know people who got their Gold Chocobo Feathers from friends they invited who just registered their account with their invite code and did not pay for a subscription model, so I should receive mine as well, according to this thread (the only one I could find in fact)

http://forum.square-enix.com/ffxiv/t...hlight=feather

I did stop playing since around mid july up to yesterday though.. I just started playing again this yesterday morning, and now I try to get some help since the Report Bug desk support ingame did nothing for me (tried it twice), nor did the 'Contact Us' -> 'Account -> Registration Code' fill form (couldn't find any other more adequate category)

I found little information on the forums as well, except that people randomly got theirs from instantly to 10 hours later, spamming or not the 'Reward Delivery Request' button it seems.

What is weird, is that I was still subscribed all this time, so why wouldn't I received them in my mail in game? ? ? :confused: :confused: :confused:

Please help me... \(°_°)/

EDIT:

I now remember that I had de-activated my account in fact during the past 1.5 months. I only reactivated it 2 days ago. Maybe that has something to do with this bug.

Just saw I received this:

http://i.imgur.com/PBMUQW5.jpg

HOW THE HELL IS IT POSSIBLE ?


http://i.imgur.com/l9qadwF.jpg

http://i.imgur.com/FKAc3Zw.jpg

Yes, I did sent my mogstation picture in the registration code support message. How the hell is that possible ??????????????????????????????????????????????????????

Welp, at least I finally got an answer I guess. I replied with all the screenshots. Hopefuly someone will understand that I DID get my Recruit-a-Friend codes USED and REGISTERED with as seen on my account and emails... >_<

http://i.imgur.com/uxqnX7Y.jpg

http://i.imgur.com/KuOAYvB.jpg
http://i.imgur.com/DURGnYa.jpg


This is pissing me off. Obviously there are 3 people that registered their account with my invite code, yet Square Enix acts like they did not.

I wish I could talk to some real customer service instead of some brain dead automated copy pasta reply...

Oh well, time to cancel my sub for good then. I was already not really motivated to resume the vertical mindless gear grind, but if now I can't even enjoy my long anticipated mount that I should have obtained, then screw this.

I know I won't get any assistance anyway, I don't know why I bother trying.

They need to buy the game for it to work.

when someone registered your recruit a friend code all you have to do is re login to receive gold feathers via mog mail