Upgrading account from 14 Day Free Trial to Full Account
Hey guys, I don't usually post on forums, but I'd figure I'd throw it here, and if I posted this in the wrong forum, please move it to the correct forum.
So a week ago, I downloaded the 14 day trial from the FFXIV main site and NOT through Steam, got it all set up and played it the last week and loved every second of it, especially playing as a Pugilist, I decided I wanted to play the actual game so I bought Heavensward today (July 30) from the Square Enix Online Store at 9:50, I then went to upgrade my account, only to find I did not have a Registration Code needed to transfer my account from the 14 day Free Trial to a Full account, and it states i need a Registration Code, I DO have the Activation Key, and have tried that, but it did not work, I have contacted Square Enix a few times and waited several hours and not once got a response, any help would be greatly appreciated ^^