Lady of the Vortex - No way to get to Cid.

Time: 07/20/2015
Frequency: Frequent
World name: Moogle
Character name: Balthazar Darkwing
NPC name: Lionnellais (Airship Ticketer)

Class/Level: Warrior/Lvl 44
Party or solo: Solo
In-game time: 21:22
Area and coordinates: x - 11 y - 13
Steps:
1. Reached the landing area after stone Vigil dungeon.
2. Main scenario quest is locked until reaching lvl 44
3. Exited landing area by talking to the attendant
4. Reached lvl 44, attempted to pick up next scenario quest.
5. Talked to Lionnellais, but no option to converse with Cid available.
6. Issued an in game GM ticket
7. Attempted travelling by airship to other towns and returning. Attempted repeated logging out and in again. Attempted carrying out other missions. All things suggested online in other threads.
8. Posted thread.

Connection Specs
- Type of internet connection/provider: Virgin Media Fibreoptic


Additional Comments:
I have seen several threads in this board with the same issue but none seem to have been resolved. I only just purchased a 90 day subscription yesterday after an enjoyable 30 day free trial.