Game Client Crash

ISP: Americable

Type of Internet Connection: Cable DOCSIS 3.0

Internet Connection Speed: 30 Mbps DL / 5Mbps UL

Date & Time:
12:43PM JST Saturday July 11th

Frequency:
Sometimes (roughly once a day)

Character Name: Leyna Crosse

Race: Au Ra

World: Goblin

Class/Level: Lvl 51 Summoner

Area and Coordinates:
Limsa Lominsa The Aftcastle Aethryte Shard

Party or Solo:
I was in party with another player but they were in Limsa Lominsa near the market Boards

NPC Name:
None

Monster Name:
None

In-Game Time:
Unknown

Steps:
I have not been able to recreate this crash, it just happens at random. Here is a copy of my system Information log seconds after the crash occured.

I have crashed at random roughly once a day or once every few days. Previously those crashes were in other dungeons. For example one such crash occured right before pulling the second boss in Neverreap.

I have DirectX 11 enabled as well, not sure if it is that. I have not tried to play in DX9 since 3.0 came out. Hope it helps


-=-=-=-=-=-=- FFXIV Information -=-=-=-=-=-=-

MyDocument C:\Users\user\Documents
FINAL FANTASY XIV - A Realm Reborn C:\Program Files (x86)\SquareEnix
FINAL FANTASY XIV - A Realm Reborn Language 1 Region 2
ProxyEnable 0
ProxyServer unspecified
ProxyOverride *.local


-=-=-=-=-=-=- System Information -=-=-=-=-=-=-

SYSTEM_OS Windows 8.1 64-bit (6.2, Build 9200) (9600.winblue_r9.150322-1500)
SYSTEM_CPU Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz (4 CPUs), ~3.4GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 4 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 04/19/12 14:24:26 Ver: 04.06.05
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 8157.066MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 9437.066MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.418GB SYSTEM_FREEDISC_SPACE 358.930GB
SYSTEM_STORAGE D:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 931.511GB SYSTEM_FREEDISC_SPACE 805.442GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 970
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 970
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (60Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5330
SYSTEM_GRAPHICS_DRIVER_DATE 6/17/2015 6:10:27 PM
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {B1C4AB12-9906-4E97-97DD-5FE25DAEE267}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.03.9600.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/22/2013 8:38:21 PM
SYSTEM_SOUND Digital Audio (S/PDIF) (2- High Definition Audio Device)
SYSTEM_SOUND_DEVICE_ID {3CAE7312-085A-4945-8D2B-5F31D0BA2AC9}
SYSTEM_SOUND_DEVICE_NAME HdAudio.sys
SYSTEM_SOUND_DRIVER_VERSION 6.03.9600.16384
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 8/22/2013 8:38:21 PM
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {102460D0-EF4C-11E4-8001444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1024D600-EF4C-11E4-8002444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1024D600-EF4C-11E4-8003444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1024FD10-EF4C-11E4-8004444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1024FD10-EF4C-11E4-8005444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1024FD10-EF4C-11E4-8006444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1024FD10-EF4C-11E4-8007444553540000}
SYSTEM_INPUT_NAME USB Receiver
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10252420-EF4C-11E4-8008444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 573 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10254B30-EF4C-11E4-8009444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 3 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {10254B30-EF4C-11E4-800A444553540000}
SYSTEM_INPUT_NAME Razer BlackWidow Ultimate
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 1 SYSTEM_GAMEPAD_FOV 0


-=-=-=-=-=-=- Application Information -=-=-=-=-=-=-

3.0 S-Class Hunts Spawn Conditions Broken / To Hard?? - Google Chrome
Skype™


-=-=-=-=-=-=- Install Information -=-=-=-=-=-=-

Adobe Flash Player 18 NPAPI
Amazon Games & Software Downloader
Canon PRO-100 series User Registration
Canon IJ Network Tool
Dropbox
Dxtory version 2.0.126
Google Chrome
HP Photo Creations
Malwarebytes Anti-Malware version 2.1.6.1022
Mozilla Firefox 39.0 (x86 en-US)
Mozilla Maintenance Service
NVIDIA Stereoscopic 3D Driver
Origin
Amazon Send to Kindle
Stardock Start8
Steam
FINAL FANTASY IV
TeamViewer 10
Heaven Benchmark version 4.0
VLC media player 2.0.4
Dropbox Update Helper
Microsoft Visual C++ 2013 x86 Minimum Runtime - 12.0.21005
Update for Japanese Microsoft IME Postal Code Dictionary
Skype™ 7.6
Java 8 Update 45
FINAL FANTASY XIV - A Realm Reborn
Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030
The Sims™ 4
Java Auto Updater
Google Update Helper
The Sims™ 4 Create A Sim Demo
Skype Click to Call
Apple Software Update
Update for Japanese Microsoft IME Standard Extended Dictionary
Update for Japanese Microsoft IME Standard Dictionary
ClipGrab 3.4.11
PDFBinder
Office 15 Click-to-Run Extensibility Component
Office 15 Click-to-Run Localization Component
HP Update
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
HP Officejet 4630 series Help
Adobe Refresh Manager
Adobe Acrobat Reader DC
Apple Application Support (32-bit)
Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030
Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030
Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030
I.R.I.S. OCR
Dragon Age™: Inquisition
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501
Microsoft Visual C++ 2013 x86 Additional Runtime - 12.0.21005


-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe 000015CC
C:\Program Files (x86)\Dropbox\Client\Dropbox.exe 0000169C
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe 000006D8
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe 000015D4
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000AA4
C:\Program Files (x86)\Skype\Phone\Skype.exe 00000630
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 000017F0