Items missing from a mail.

Time:N/A
Frequency:Once
World name:Balmung
Character name:Sang Galanodel
NPC name:N/A
Monster name:N/A
Class/Level:Rogue/Ninja 54
Party or solo:Solo
In-game time:N/A
Area and coordinates:N/A
Steps:Have tried the button to refresh mailbox and 'force' rewards up if they're not present.


I'm missing the fistbump emote book and the silver chocobo feathers from my mail it was never sent to the listed character even though it appears on any of the alts I make.