Character stuck underground

Logging in after a long time i found my character stuck uderground like this:_1_2_3
I already tried returning and teleporting to a different cristal but it doesn't seem to solve it.
Also created a new character wich seems to like solid terrain more than my first one as seen here.

Greetings, Ser_Destroyer!
Thank you for posting your concerns about being stuck underground. Since this matter seems to be more of a technical issue, I have made sure to move your thread from "In-Game Bugs" to "Technical Support." Also, if your character is still trapped underground, I highly recommend contacting an in-game GM by using the /helpdesk command, and they will try their best to get you out from under there. Thanks again for your participation, and I hope everything works out well for you soon!