complete payment but not get code from Store.Square Enix

Hello
I am new player here.
I just buy 60days code from store.na.square-enix.com
I complete payment.
I confrimed code from my mobile.

But this almost 2-3 hrs. still not get my product.

My order number is 9552612 status Pending 1 $29.99


Please help

Thank you.

What is FFXIV callcenter number ?
i still not get email code from my order number 9552612

I got it now
Thank you