So every time I now start up DX11 Heavensward the game forces a 60Hz (60FPS) display rate even though it is supposed to be at 1080p 120Hz (120FPS). Once I select another resolution or refresh rate such as 110Hz it suddenly goes to 110Hz (110FPS) and if i cancel it returns back to my default of 120Hz at the correct refresh rate and FPS is shown correctly in the System window.
This is a very strange bug and one that I've only had since last Friday with the DX11 client.
System specs below
Code:-=-=-=-=-=-=- System Information -=-=-=-=-=-=-
SYSTEM_OS Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.150525-0603)
SYSTEM_CPU Intel(R) Core(TM) i7 CPU 950 @ 3.07GHz (8 CPUs), ~3.7GHz
SYSTEM_CORE_NUM SYSTEM_CORE_LOGIC 8 SYSTEM_CORE_PHYSICS 4
SYSTEM_BIOS BIOS Date: 08/02/11 14:36:59 Ver: 08.00.15
SYSTEM_LANGUAGE English (Regional Setting: English)
SYSTEM_MEMORY 24567.113MB
SYSTEM_VIRTUAL_MEMORY 2047.875MB
SYSTEM_PAGE_FILE 24565.320MB
SYSTEM_STORAGE C:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 447.031GB SYSTEM_FREEDISC_SPACE 73.047GB
SYSTEM_STORAGE E:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 465.759GB SYSTEM_FREEDISC_SPACE 114.586GB
SYSTEM_STORAGE H:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 2794.510GB SYSTEM_FREEDISC_SPACE 1584.930GB
SYSTEM_STORAGE I:\ SYSTEM_HARDDISK_DRIVE SYSTEM_TOTALDISC_SPACE 1397.263GB SYSTEM_FREEDISC_SPACE 995.286GB
SYSTEM_DIRECTX_VERSION DirectX 11
SYSTEM_GRAPHICS NVIDIA GeForce GTX 980 Ti
SYSTEM_GRAPHICS_DEVICE \\.\DISPLAY1
SYSTEM_GRAPHICS_CHIP GeForce GTX 980 Ti
SYSTEM_GRAPHICS_MAKER NVIDIA
SYSTEM_GRAPHICS_VRAM 3072.000 MB
SYSTEM_GRAPHICS_SHARED_VRAM 1023.938 MB
SYSTEM_GRAPHICS_DAC Integrated RAMDAC
SYSTEM_GRAPHICS_DISPLAY_MODE 1920 x 1080 (32 bit) (120Hz)
SYSTEM_GRAPHICS_DRIVER nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
SYSTEM_GRAPHICS_DRIVER_VERSION 10.18.0013.5330
SYSTEM_GRAPHICS_DRIVER_DATE 17/06/2015 10:10:27
SYSTEM_GRAPHICS_DRIVER_LANGUAGE English
3.0
SYSTEM_GRAPHICS_PIXEL_SHADER 3.0
SYSTEM_GRAPHICS_VERTEX_TEXTURE SYSTEM_SUPPORT
SYSTEM_SOUND Speakers (3- ASUS Xonar D2X Audio Device)
SYSTEM_SOUND_DEVICE_ID {5239A85F-87AF-4E44-BEED-0FBF2B9DDBFB}
SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
SYSTEM_SOUND_DRIVER_VERSION 5.12.0001.0008
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/03/2011 15:44:16
SYSTEM_SOUND S/PDIF Pass-through Device (3- ASUS Xonar D2X Audio Device)
SYSTEM_SOUND_DEVICE_ID {92FBBD06-9D63-499C-930D-3117758D1646}
SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
SYSTEM_SOUND_DRIVER_VERSION 5.12.0001.0008
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/03/2011 15:44:16
SYSTEM_SOUND Speakers (3- ASUS Xonar D2X Converter)
SYSTEM_SOUND_DEVICE_ID {A7943CA3-DED0-4170-B04D-FE85A7CA7F60}
SYSTEM_SOUND_DEVICE_NAME cmudaxp.sys
SYSTEM_SOUND_DRIVER_VERSION 5.12.0001.0008
SYSTEM_SOUND_DRIVER_LANGUAGE English
SYSTEM_SOUND_DRIVER_DATE 10/03/2011 15:44:16
SYSTEM_INPUT {6F1D2B60-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 3 SYSTEM_GAMEPAD_BUTTON 8 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {6F1D2B61-D5A0-11CF-BFC7444553540000}
SYSTEM_INPUT_NAME Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 128 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1B1D8AC0-E0CB-11E2-8001444553540000}
SYSTEM_INPUT_NAME G9x Laser Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 652 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1B1D8AC0-E0CB-11E2-8002444553540000}
SYSTEM_INPUT_NAME G9x Laser Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {1B1D8AC0-E0CB-11E2-8003444553540000}
SYSTEM_INPUT_NAME G9x Laser Mouse
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3123D720-ED82-11E2-8001444553540000}
SYSTEM_INPUT_NAME G510s Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 7 SYSTEM_GAMEPAD_FOV 0
SYSTEM_INPUT {3123FE30-ED82-11E2-8002444553540000}
SYSTEM_INPUT_NAME G510s Gaming Keyboard
SYSTEM_INPUT_REMARKS SYSTEM_GAMEPAD_AXIS 0 SYSTEM_GAMEPAD_BUTTON 0 SYSTEM_GAMEPAD_FOV 0
-=-=-=-=-=-=- Proccess Information -=-=-=-=-=-=-
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe 00000DE4
C:\Program Files (x86)\Logitech\LWS\Webcam Software\LWS.exe 00000834
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe 00000D78
C:\Program Files (x86)\Mozilla Firefox\firefox.exe 00000ED4
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe 00000CD0
C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe 00000FB4
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivlauncher.exe 00001064
C:\Program Files (x86)\SquareEnix\FINAL FANTASY XIV - A Realm Reborn\boot\ffxivsysinfo.exe 00001214
C:\Program Files\ASUS Xonar D2X Audio\Customapp\ASUSAUDIOCENTER.EXE 0000058C
C:\Program Files\Logitech Gaming Software\Applets\LCDMedia.exe 00000498
C:\Users\Ian\AppData\Local\Amazon Music\Amazon Music Helper.exe 00000E44
C:\Windows\SysWOW64\HsMgr.exe 00000F7C
DX11 issue with 120hz being stuck at 60hz on start up
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06-25-2015, 04:44 PMVTannerDX11 issue with 120hz being stuck at 60hz on start up
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06-25-2015, 07:09 PMSloprano
I'm not sure if it is relevant in this case, but what kind of cable are you using to connect the monitor to the gpu?
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06-26-2015, 08:53 PMVTannerDVI but this happens in only this game and also only since the DX11 client and early access last week. The DX9 client worked fine in ARR up untill HW was released so I'm figuring it's bug related to the DX11 client more than anything else.Quote:
Originally Posted by Sloprano
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06-26-2015, 09:05 PMLaevetine
Actually i have been having this same issue. Always on starup it is locked to 60 fps. However once in the game if you change the graphics preset settings to something then back it will unlock. I think it is the resolution that does it.
It seems that its only the DX11 client as well.