No CE items! Only gave my preorder items. [PS4 CE digital]

So I went to check my mail today and all I got was the Baron earrings, Baron circlet, and Chococo Courrier chick minion.

When are we suppose to get the Collector's edition items?

You should receive a SECOND code to enter to fully register your HW copy on the mogstation. The code you entered already was only for the pre-order bonus.

ps4 is atuomatic if preorderd off of psn store

Quote:

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Originally Posted by Doki

You should receive a SECOND code to enter to fully register your HW copy on the mogstation. The code you entered already was only for the pre-order bonus.

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It's automatic. Digital version doesn't have codes. You simply preorder and get everything on launch day. After posting this thread I checked the technical forums and there is a thread with tons of other players experiencing the same issue.

i'm in the same situation. i'm thinking it's a psn issue. when i pulled up the info it on the psn website it showed the collectors edition thing still having 1 use remaining. it doesn't seem to have been applied to the account despite having selected a service account to apply it to when i first logged in after updating. psn customer service says they're currently updating and to check back in a few hours. i'm not holding my breath.

sitting here brainstorming i'm thinking it might be because the expansion officially released today and i haven't logged in via psn. only the computer at my work. wondering if i log in via psn if that might help...

confirmed via remoteplay. logged in and got a notification regarding CE items.

The solutions was solved in the technical thread, which has since been moved to general forum.

Delete a few old mail, then click the button in the top right corner of the moogle mail window that says "Deliver speacial items", then back out of moogle mail window, then open mail again and they'll be there.