Today I logged on just about when the servers went live. I had noticed that I had the items for preordering the game in my mog main and everyone told me to register my Heavensward game on Mog Station and I did. I came back to the game to see that I did not get my mail. If anyone could help it would be greatly appreciated.
I posted two pictures below just to show that everything is registered and all.
http://prntscr.com/7kgr13
http://prntscr.com/7kgq1u