OK, so NOW what? (PS4 HW PSN)

I upgraded my PS3 version of the game to the PS4 version during the Upgrade Campaign. The game has always shown as "Not Bought" in the PSN Store, but I never paid it any mind.

I am now NOT ALLOWED to purchase Heavensward because of this.

WHAT.

THE.

FSTEAK.

I will NOT buy the game a second time, that's plain STUPID. FIX THIS.

I have noticed this also from looking around seems to be pretty wide spread problem for people that did PS3 > PS4

PSN store maintenance. Every Tuesday. All day.

I'm in the same boat but I called Sony Tech support.

Something else I've noticed- is it true that only the CE supports preorder goodies, preload and Early Access? There is no mention of ANY of that on the non-CE version's page.

Quote:

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Originally Posted by Dree-Elle

Something else I've noticed- is it true that only the CE supports preorder goodies, preload and Early Access? There is no mention of ANY of that on the non-CE version's page.

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https://store.na.square-enix.com/pro...eavensward-ps4

Listed under preorder bonus:
Early Access
Pre-order FINAL FANTASY XIV: Heavensward and access the game servers ahead of the official launch. Please note that this does not apply for pre-orders of the FINAL FANTASY XIV Online all-in-one bundle.

Baron Circlet & Baron Earrings
Relive the days of old and don the gear worn by the ever-loyal Cecil Harvey in FINAL FANTASY IV.

Chocobo Chick Courier
This cute Chocobo chick will follow you on your new adventures heavensward.

Quote:

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Originally Posted by Bayohne

Greetings,

We are aware of the issue where users who participated in the PS3>PS4 upgrade campaign are not able to purchase the Heavensward pre-order for the PS4 on PSN.
We are currently reaching out to Sony regarding this and will update when we have more information.

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Just try to be patient. XD

Quote:

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Originally Posted by Rhas

https://store.na.square-enix.com/pro...eavensward-ps4

Listed under preorder bonus:
Early Access
Pre-order FINAL FANTASY XIV: Heavensward and access the game servers ahead of the official launch. Please note that this does not apply for pre-orders of the FINAL FANTASY XIV Online all-in-one bundle.

Baron Circlet & Baron Earrings
Relive the days of old and don the gear worn by the ever-loyal Cecil Harvey in FINAL FANTASY IV.

Chocobo Chick Courier
This cute Chocobo chick will follow you on your new adventures heavensward.

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That's the SE store, not PSN, two completely different platforms as far as I'm concerned. Even if they're offered up on the SE store, they might not be on PSN, for whatever reason, which is where I am ordering.

Quote:

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Originally Posted by Dree-Elle

Something else I've noticed- is it true that only the CE supports preorder goodies, preload and Early Access? There is no mention of ANY of that on the non-CE version's page.

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The Heavensward standard edition for PS4/PS3 on PlayStation Network says:

Quote:

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Your preorder grants you Early Access to the game starting June 19th and the following in-game items: Baron Circlet & Baron Earrings, Chocobo Chick Courier.

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Where are you not seeing it displayed?

Regarding the issue where PS3>PS4 upgrade users are unable to purchase Heavensward on PS4, I've posted about it here. We're currently working with Sony to address this issue!

Forum admins working over time tonight with this one. Lmao

Quote:

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Originally Posted by Bayohne

Regarding the issue where PS3>PS4 upgrade users are unable to purchase Heavensward on PS4, I've posted about it here. We're currently working with Sony to address this issue!

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I hate to bother you since you have so much going on, but now I'm sort of concerned. I preordered a physical copy of PS4, and I also did the upgrade campaign from PS3>PS4. Will those of us ordering physical copies run into this same issue? Or resolving the PSN issue fix it for everyone all around? Just want to make sure, cause I very much don't want to be denied into Early Access or Launch period over this. Please and thank you for any info.!