GM Elrisivana Feedback

Not sure if this is the appropriate place to post feedback...

I was the victim of vote abuse by a preformed party of 3 in a low-level duty roulette. GM Elrisivana was able to respond within 3 hours of the report, which is quick in my opinion, and provided condolences and support while providing excellent customer service to my satisfaction. I have had nothing but good service from this GM. Unfortunately report dispositions are not disclosed in any circumstances, and that is my only gripe about the FF14 policy, which does not affect GM support.