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So my partner derped ages ago and put his ffxiv account on my psn user account. I just went to play a different game on ps4 and he got kicked off ffxiv because obviously 2 people can't use the same account. How can I move his ffxiv account onto his psn account instead of mine? We both have a psn profile on both ps4s.
To the best of my knowledge (based on what people have written on the forums), you can't :(
You could still try asking Square Enix if they'll unlink the account from one PSN (you'd probably still have to rebuy the game on the other PSN account), but I wouldn't get your hopes up. Maybe you'll get a customer services agent who will do it, cross fingers...
Sorry I don't have better news, but really hope you can prove me wrong!
(I see this is your first forum post though, so if you're not aware, they don't actually answer support through this forum, you need to go via their support site for webchat/email/phone etc)
Thank you that's really helpful! :)
I found I can play my other games if I remove the Ethernet cable from my ps4, not ideal but at least I have options now! I'll continue to look into it though, seems strange that once it's linked its permanent >.<