In Game Support Ticket Notice
ISP: Comcast
Type of Internet Connection: Cable
Internet Connection Speed: 25Mbit/s
Date & Time: 03/29/15, Time not recorded
Frequency: Always
Character Name: Quen Orlandeau
Race: Miqote M
World: Balmung
Class/Level:Paladin/50
Area and Coordinates: Time at which I received the response not recorded. Currently it just happens everywhere.
Party or Solo: Solo
NPC Name: Not recorded.
Monster Name: Not recorded.
In-Game Time: In-Game time at which I received the response not recorded. Currently it just happens at any In-Game time.
Steps:
- Sent a report using the in-game feature to do so.
- Logged off for a few hours
- Logged In
- Received a message that support response was waiting
- Open Support and Information
- No new entries listed under Recent Replies/Notices and no history listed under the History tab.
- Support notification displayed on UI keeps flashing and refuses to disappear, even if I log off and log back in.