Recovery from Login Difficulties (Feb. 4, Feb. 5)

At the following time, we experienced technical difficulties wherein players were having a difficult time logging into FINAL FANTASY XIV: A Realm Reborn, the Lodestone, and the iOS/Android application “FINAL FANTASY XIV: Libra Eorzea.”

We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.

[Date & Time]
Feb. 4, 2015 from 8:27 p.m. to 8:37 p.m. and from 8:58 p.m. to 9:00 p.m. (PST)
Feb. 5, 2015 from 4:27 to 4:37 and from 4:58 to 5:00 (GMT)

[Details]
Players could not log into the following:
-FINAL FANTASY XIV: A Realm Reborn
- The Lodestone
- iOS/Android application “FINAL FANTASY XIV: Libra Eorzea”

[Cause]
-Server program issue

[Affected Service]
-FINAL FANTASY XIV: A Realm Reborn
- The Lodestone
- iOS/Android application “FINAL FANTASY XIV: Libra Eorzea”