Support Desk Icon Keeps Returning - Query Answered Constantly

So I had to report an issue to SE in game, and now this support flashing icon will NOT go away. I am constantly getting this:

Quote:

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Your Support Desk query has been answered. To view the reply, access Recent Replies & Notices located under the Support Desk's Information tab.

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I have gone into the History & Information tabs and:

Clicked on the Inquiry > Closed > Close this Issue? > Ok > This issue is closed > Ok

about 10-12 times now and then logged out and logged in. It goes away... then an hour later the Support icon comes back again and I get the messages again!

How do I stop this because it is getting highly annoying with it popping up constantly.

http://i.imgur.com/1pe3XVF.jpg

I am having the same issue.... It's annoying me like crazy..... What is the fix for this?

This is happening to me as well. It's extremely irritating. :(

This is an "accepted bug" :
http://forum.square-enix.com/ffxiv/t...answered-issue

...But no further replies can be added to the ticket and there have been no further updates or acknowledgements.