Syrcus Tower loot bug

Time: unknown
Frequency: once
World name: Brynhildr
Character name: Poppa Cap
NPC name: none
Monster name: none
Class/Level: Bard / 50
Party or solo: Solo
In-game time: unknown
Area and coordinates: Syrcus Tower
Steps:
1. Won loot
2. Completed raid
3. Logged out
4. Logged in
5. Missing loot


Hello,
I contacted a GM and was told to post here. The other day I did a ST raid and had obtained sands of time and an oil of time. When we completed the raid and was returned to main world, I logged out to take care of things. On my next log in I had gone to exchange the loot items but they were missing from my inventory.
Any help would be greatly appreciated.
Thanks!

Did you try searching, to see if you put them in your retainers' inventory?

Yes I looked there as well. Seems no where to be found.