North American / European Data Center Several Worlds Technical Difficulties (Jan. 28)
We are currently experiencing technical difficulties with the North American/European Data Center wherein players are unable to log into several Worlds on FINAL FANTASY XIV: A Realm Reborn.
Additionally, we are also experiencing technical difficulties with several North American/European Data Center Worlds wherein players are disconnected from certain instances and unable to log back in.
The issue is being investigated and addressed, and new updates will follow as additional information becomes available.
We apologize for any inconvenience this may cause.
[Date & Time]
Jan. 28, 2015 from 10:17 a.m. (PST)
Jan. 28, 2015 from 18:17 (GMT)
[Details]
- Unable to log into several Worlds.
- Unable to transfer to a certain World.
- Disconnected from certain instances.
- Unable to log back in after being disconnected from certain instances.
[Cause]
- The issue is currently being investigated
Recovery From NA/EU Data Center Several Worlds Technical Difficulties (Jan. 28)
At the following time we experienced technical difficulties with the North American/European data center preventing players from logging in to several Worlds on FINAL FANTASY XIV: A Realm Reborn.
We are pleased to announce that the issue has been resolved, and we apologize for any inconvenience this may have caused.
[Date & Time]
Jan. 28, 2015 from 10:20 a.m. to 11:39 a.m. (PST)
Jan. 28, 2015 from 18:20 to 19:39 (GMT)
[Details]
- Unable to access/transfer to several NA/EU Data Center Worlds
- Unable to log back in after being disconnected from certain areas or instances.
[Cause]
- Server equipment issue
[Affected World/Areas/Services]
- Cactuar World and certain areas within Cactuar World:
Central Shroud
Coerthas Central Highlands
Certain areas of an Inn Room
Certain areas of a Personal or Free Company House
- Behemoth World and certain areas within Behemoth World:
Central Thanalan
Eastern Thanalan
Western Thanalan
Certain areas of a Personal or Free Company House
- Certain instances occurring in North American/European Data Centers Worlds