Game crashes instantly after launch

Game crashes instantly after launch

I've tried some other games and they worked

help please

Code:

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Problem signature:
  Problem Event Name:        APPCRASH
  Application Name:        ffxiv.exe
  Application Version:        1.0.0.0
  Application Timestamp:        54b9d5e7
  Fault Module Name:        ffxiv.exe
  Fault Module Version:        1.0.0.0
  Fault Module Timestamp:        54b9d5e7
  Exception Code:        c0000005
  Exception Offset:        00ab3717
  OS Version:        6.1.7601.2.1.0.256.1
  Locale ID:        1025
  Additional Information 1:        0a9e
  Additional Information 2:        0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:        0a9e
  Additional Information 4:        0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt

---

I don't know if this helps

for me the game window pop then crash right away

I just got the same issue.
I started the launcher and then I get an "FFXIV Boot Error" which reads as follows:

Unable to complete version check.
[30605][10009][19900][12029]

I tried:
1) rebooting my system - did not help
2) uninstalled and then reinstalled FFXIV from disk - same error

Any help would be much appreciated.

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EDIT: I may have posted this in the wrong thread, as I read a possible fix in another post in the Technical Support forum.

If your game is unable to load the launcher and you are getting an error message similar to the one I mentioned: Disable your Firewall and Anti-Virus program.

I did that and now the launcher is downloading the patch. Now to find out if it'll crash upon start... *crosses fingers*

I'm currently playing on PS4 but I want to play on my PC !

can anyone help me please, I installed latest windows update and checked everything but the game won't stop crashing after launch.

altho I had Directx files problem before and fixed them and now all games works except Final Fantasy

Have you tried to disable the virus scanner/firewall? Sometimes they can cause trouble