I've cancelled my FFXIV sub before via mog station, but don't ever remember there being a Cancel Service Account option there before. I just went and cancelled my sub by selecting Cancel Subscription, but next to that there's a button still there for Cancel Service Account. I can't afford to resub until next month is why I chose to cancel and assume my retainer sub will be cancelled with it since I could not find an option to cancel retainer sub.
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01-21-2015, 02:28 AMh0tNstilettosWhat is the difference between Cancel Service Account and Cancel Subscription?
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01-21-2015, 02:43 AMRisvertasashi
"Cancel Service Account" is basically "Delete my account". You will not be able to resubscribe (ever, AFAIK) after selecting this option.
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01-21-2015, 02:56 AMAkashiXI
Just cancel your subscription , not your account! Like Risver said, it'll delete your account.
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01-21-2015, 03:33 AMh0tNstilettos
Okay, thanks. That's what I thought, but when I looked it up someone had said different saying sub was cancelling payment method while service account is suspending account, lol.
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01-21-2015, 04:04 AMRisvertasashi
I hope whatever's keeping you from the game is solved quickly. Good luck out there!
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01-21-2015, 04:08 AMLexiaTell them they don't know what they talking about, cancelling payment suspends your account if looking to return at some point and as others said cancelling service accounts deletes it.Quote:
Originally Posted by h0tNstilettos