At the following time, the Square Enix Support Centre experienced technical difficulties causing the chat service to be unavailable.
We are pleased to announce that the issue has been addressed.
We apologise for any inconvenience this may have caused.
[Date & Time]
From Jan. 06, 2015 at 16:30 to Jan. 06, 2015 at 18:00 (GMT)
[Details]
Technical difficulties
[Cause]
Network issue
[Affected Services]
Chat support