code for moogle equipment

So I pay for the Niconico stream on the 19th, and I still have not gotten any code for the moogle equipment. It has been well past 5 days from what they said when we'd get it. I also have not change my email address after I made my Niconico account and have check my spam folder. When will I get the code?

It has now be 17 days and still no code. Can a gm tell me what is going on?

Try this thread hope u get the problem fixed like others
http://forum.square-enix.com/ffxiv/t...mium-streaming