game froze when completing a quest and duty finder happening at same time!!!!

Time: 10:30
Frequency: happens everytime this happens
World name: Behemoth
Character name: Chloro Djinn
NPC name: all in the family
Monster name: n/a
Class/Level: 50
Party or solo: solo
In-game time: 10:30
Area and coordinates: limbo
Steps:
1. i completed a quest : all in the family
2. duty finder triggers
3. i choose skip cutscene
4. and then it just loads forever stuck
5. way to fix it is have duty finder not trigger when doing the cutscenes, its super annoying and i remember submitting this suggestion when doing the beta test and countless times it happens during cutscene and im forced to skip one thing or the other! id appreciate if u just make it re cue automatically if in a cutscene, so u dont skip one thing or the other, its super annoying!
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Connection Specs
- Type of internet connection/provider
- Modem maker/model number

Model Number of the PlayStation®3 You Are Using
- Model Number: ps3

Model Number of the PlayStation®4 You Are Using
- Model Number: n/a

Model Number of the PlayStation®Vita You Are Using
- Model Number: n/a

Information About the Peripherals You Are Using
-Type: n/a
-Maker: n/a
-Model Number: n/a

i guess it didnt freeze all the way i pushed select after and i had the option to complete the quest when receiving the award from the quest but still making me skip the duty finder trigger