Eternal Bond vendor not selling Magicked Prism (Heart) for Platinum Ceremony

Time: All
Frequency: Every time
World name: Leviathan
Character name: Lilly Taia
NPC name: Ceremony Outfitter
Class/Level: Conjurer 50
Party or solo: Both
In-game time: All
Area and coordinates: East Shroud 17,18

Steps:
1. Bought 2x Platinum Bands
2. Did the questline "The ties that bind" up to the reservation both party members equipped with the platinum band.
3. Talk to NPC "Ceremony Outfitter"
4. Item "Magicked Prism (Heart)" not for sale in the list.

Connection Specs
- Type of internet connection/provider: Shaw Cable
- Modem maker/model number: Cisco DCP3008

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- Model Number: CUH-1001A

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-Type: DualShock 4
-Maker: Sony
-Model Number: N/A